Customer service

Customer service in the refrigeration industry is defined by timely support and material availability.

When products are readily accessible, it ensures smooth operations, faster service, and higher customer satisfaction. To strengthen this commitment, we Shiv Ref Air Ind LLP (Previously Known-Shiv Refrigeration) have expanded our capabilities with a new warehouse in Rajkot, featuring a large storage facility.

This enables us to maintain a wide range of refrigeration and commercial spare parts, including copper tubes, fittings, insulation, refrigerants, compressors, line components, capillary tubes, and tools. This expansion helps us reduce lead times, improve service efficiency, and ensure that our customers always receive the right materials at the right time.